Technical Training Manager


Founded in 1900, Mack Trucks, recognized around the world as “The American Truck You Can Count On”, builds durable and reliable, application-driven vehicles that get the job done. An iconic brand, Mack embodies the American spirit: pioneering, hard-working, authentic and ambitious. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.
Technical Training Manager, Canada
Purpose/Description:
Facilitate technical training courses for Mack Trucks and Volvo Trucks dealers and customers in Canada. Periodic facilitation of technical training courses for dealers within the U.S. and Mack dealers globally. Manage the day to day operations of the regional technical training center for Mack Trucks Academy and Volvo Trucks Academy (Academy).
Core Responsibilities:

  • Master competency in Mack and Volvo Trucks operations, maintenance, diagnostics and repair of all chassis, powertrain and vendor systems
  • Achieve and maintain Mack and Volvo Trucks Master Technician certification
  • Travel domestically and internationally to facilitate onsite training courses at dealer and customer facilities
  • Manage the maintenance, repairs, and professional appearance of assigned training center facility to include equipment, components, tooling, workshop and classroom, course materials and supplies Facilitate training courses in alignment with corporate communication and brand policies, guidelines, strategies, imaging and messaging in order to drive the ultimate Mack Trucks and Volvo Trucks dealer and customer experience
  • Actively pursue and participate in training and education activities that improve technical product knowledge and presentation/facilitation skills

Competencies:
  • Customer Focus
  • Standing Alone
  • Self-Development
  • Technical Learning
  • Action Oriented
  • Peer Relationship
  • Perseverance
  • Integrity and Trust
  • Learning on the Fly

Minimum Education and Experience:
  • AA in Diesel Technology or equivalent relevant experience
  • 3-5 years of experience in the heavy-duty or medium-duty truck, automotive, construction, agriculture or other capital equipment industries
  • ASE Master technician certification or OE equivalent preferred
  • ASTD Master Trainer certification or equivalent preferred
  • Fluent in French preferred

Other Requirements:
  • Frequent domestic and international travel


Send us your resume via this link.
Volvo Group | Mack Trucks Canada, offers, international career paths, possibilities to work internationally, strong management team, compensation packages that are over the market, flexible benefit plans and a retirement savings plan.
Volvo Group | Mack Trucks Canada is committed to workplace diversity and inclusion and provides accommodations to applicants with disabilities throughout its hiring process.


Über uns

The Volvo Group is one of the world’s leading manufacturers of trucks, buses, construction equipment and marine and industrial engines under the leading brands Volvo, Renault Trucks, Mack, UD Trucks, Eicher, SDLG, Terex Trucks, Prevost, Nova Bus, UD Bus, Sunwin Bus and Volvo Penta.

Founded in 1900, Mack Trucks - recognized around the world as “The American Truck You Can Count On” – to builds durable and reliable, application-driven vehicles that get the job done. An iconic brand, Mack embodies the American spirit: pioneering, hard-working, authentic and ambitious. With Mack Trucks you will be part of a global and diverse team. We work with passion, we trust each other and we embrace change to stay ahead. We make our customers win.

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